Frequently Asked Questions
Want to know more?
Please check out the list below to see if we can assist.
Please contact us via the link at the bottom of this page if you cannot find your answer.
What is an Express Car Wash?
It's a fantastic way to get your car looking great in no time. We use state-of-the-art equipment that cleans thoroughly without the long wait. Plus, it's really convenient and budget-friendly.
Hours of Operation
We are open daily from 7am-9pm. We are closed on Thanksgiving, Christmas Day, and New Year's Day.
Are your vacuums free?
Yes! Our vacuums are free with the purchase of any single wash. Our Unlimited Fast Pass members are also free to use our vacuums at any time during our business hours, whether they wash their vehicle or not.
What is your maximum height for the tunnel?
Our maximum height is 7'2"
Is your tunnel safe for convertibles?
Yes, just make sure your roof is properly latched and your soft top is free of holes.
What to do before entering the tunnel?
Although our wash is very safe, it is important that lower power antennas, turn off automatic front and rear wipers, clear truck beds of any debris, and tighten down all straps, if any.
What is your policy on damage?
Although our wash is very safe, we are NOT responsible for bug shields, antennas (including power and shark fin), mirrors, luggage racks, loose chrome, wipers, license plates, glued spoilers, any non-factory items, vehicles 5 years or older, oversized vehicles or any other damage to vehicle. Also, we are NOT responsible for damage caused to vehicles if the car is in park, drive or reverse on the conveyor. It is very important that the car is in NEUTRAL. Please use the wash at your own risk. Please find more information at www.breaexpresscarwash.com/disclaimer
- We automatically charge your credit card each month.
- You may cancel at any time with no penalties or fees.Visit www.breaexpresswash.patheon.app and click Manage Club to cancel.
- Unlimited Wash Plans are for one vehicle only.
- We reserve the right to terminate membership at any time and for any reason including excessive use.
- Prices subject to change.
Unlimited Wash Club memberships are one per vehicle. If you have two or more vehicles, then you will need a membership for each vehicle.
3. Do you offer family plans?
Yes!! We offer a $5 per month discount on memberships for every vehicle in your household after your first one, which is full price. This discount can only be applied to Imperial and Brea memberships only.
4. How do I sign up for a family plan?
First, you complete a Group Plan Request Form provided here: https://www.breaexpresscarwash.com/group-plan-form Asterisk at bottom of email. There may be multiple recharge dates for all vehicles in the family plan.
5. Is it possible to update my card on file?
Yes! You can update your payment information on your next visit with us, or do so through the "Manage Plan" button at the top of our website.
6. I need to cancel my membership for next month. Can I still use my plan?
You have until what would have been your next billing date to continue washing your car until the plan elapses. Partial refunds are not available.
7.I bought a new car. Is is possible to transfer my membership to it?
Yes! You can transfer your membership by taking your new vehicle to the wash and alerting our staff of the change, or changing the vehicle through our "Manage Plan" button at the top of our website.